…I totally ♥ Starbucks. Pretty much everything about it. And I totally don’t want to have to get my coffee fix at Dunkin Donuts (puh-lease!!) But Starbucks has been taking a beating lately. Watch out when McDonalds decides they’re your competition!
So I was really glad to read the press release from their annual meeting. Getting back to their roots. And I love their new campaign to solicit feedback from customers and employees. I picked up the reminder card this afternoon, mainly as a journaling prompt while I sat at Sky (getting all this yucky pollen off my car!). And I was surprised how many ideas I came up with. And how many of my good ideas had already been entered. Very cool!
Here are the new ones I added:
♥ designate some (if not all) of the outdoor seating to be non-smoking
♥ improve the biscotti offerings (add gingerbread all year? nothing broken, maybe something locally made)
♥ mind the condiment bar (I hate having to ask for skim milk and I really hate cleaning up after other customers)
♥ never offer columbian coffee as the bold coffee of the day. seriously. it messes me up
So it took me a while to enter all those ideas. And by the time I was done, the first two already had votes for them. 🙂